The friendliest country, and the unfriendliest skies

The friendliest country, and the unfriendliest skies - NYT, December 14, 2007

...Is it because of the pains taken by the employing airlines not to discriminate against the old, the weighty and the rude — though every other nation’s carrier still opts for the fresh, the courteous and the well-groomed? Is democracy, in short, showing its shadow side by reminding us that that frazzled, grandfatherly brute with a headache has rights the same as yours, even though he’s there (purportedly) to make you feel comfortable and you only to “sit back and enjoy the flight”?...
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