From a flyer handed out in Bangkok: |
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1. To offer people more opportunities to submit complaints and problems resulting from police's operation or negligence in carrying out their duty;
2. To receive information and hints about people's problems, unfair treatment, vice, crimes and other illegal activities;
3. To promote justice, offer services and solve people's problems in a fast and transparent manner;
4. To offer people a chance to express their ideas about police's operation;
5. To be used as a tool to examine police's operation; and
6. To bring back people's confidence and build a good image of the Royal Thai Police.
Establishment of Complaint Center
1. The Royal Thai Police: The Office of the Inspector-General set up a complaint center, controlled and supervised by inspectors. The center is open for people nationwide.
2. The Metropolitan Police Bureau: A complaint center was set up at the Metropolitan Police Bureau to receive complaints about problems in Bangkok.
3. Provincial offices: A compliant center was set up at each provincial office to receive complaints in the province.
I recently had the occasion to visit the local Tourist Police office in Udon Thani, to complain that since I lost my number plate of my car, I was being stopped, not paid a fine yet but expected to so. I had complied with the law and inofromed the Royal Thai Police and then the bank who were arranging for a new number plate to be issued from the relevant government agency.
When I visited the TP the lady there stated she really knew nothing about the situation but had I inofrmed the provincial and traffic Police. I said I had inofmed the police as the law states, if they ( the Police ) do not talk to each other that is hardly my concern. She then asked why i had not inofremed the trhem, I said I WAS NOT TOLD TOO AND i HAD ABSOLUTLY NO INTENTION OF DOING SO, SHOULD i GET STOPPED AND FINED, I WOULD CONTACT MY LAWYER and I came here to ask for help not to be told off for not running around the town telling all and sundry about my lost number plate. That is not my job, I complied with the law.
Bering a retired UK Police officer, I find it amazing that the Police have staff who actually know nothing about the law and what the public have to do, I was so incensed I did lose my temper but the sheer ignorance of the lady concerned and the Royal Thai Poiice officer sat in the same office amazes me, I went there for help and assistance and got cross as i was told off for not telling people.
Surely this is one Police Force and one country and surely they talk to each other, or is that an assumption TOO far.
I do not normally complain about the police being a retired Police Officer , I know how difficult a job they do , but this was purely admin and they failed in that simple task.
I was recently informed how bad the Thai police have become in Phuket, actually assaulting foreigners for asking why they have been stopped…
This image is very disturbing, why should it be us against them… Thai police should not be still blackmailing foreigners for money…
Thai Police in Pattaya is a big joke ! They use all their time stopping motorbikes and not use there time on criminals.
For 1 week now, I have been pulled over 2-3 timer per day without any reason at all. And they have traffic posts all over the city all the time. Money Money Money, so corrupt these local policeforce.